the customer service on this game is absolutely awful.
the game itself is fine, if anything I get better customer service from tapjoy than the actual devs.
I emailed about account recovery, and provided exactly all the information they asked for, only to be met with "sorry please contact back when you remember more information" with no further guidance.
then finally after sending all my exact information to them for 3 days straight they gave me a properly types out email telling me that account recovery is not possible after Character deletion.
I'm glad they finally properly wrote an email back instead of copy pasting the same message to me, but I've heard from several people now account recovery is possible after Character deletion. One person even successfully recovered their account after accidentally deleting.
I didn't fully expect to get my account back to begin with, but the way they handled me felt absolutely unprofessional.
don't count on customer service, they don't value their players even with several reciepts of payments as proof.
As it states, it a simulation, so ofc its not much story nor plot. Unless we were to talk about the events, which are pretty good.
The game in general is pretty awesome, you just have to spend time with trial and error to figure out some things, communication is key! Get tons of friends and it'll be an enjoyable experience!!
I used to play this game on an older phone, and it was alright for what it is. I got to a high enough level to have 3 MyRoids, but eventually I think the events just became a bit too tedious and RNG-heavy to keep up with, and I sorta let it sit by the wayside. rip
One of the main things that I remember bothering me was how inconsistent the pricing of some customization options were - like, the same item of clothing having two colors buyable with free currency, and two colors only buyable with paid(?) currency, seemingly for no reason.
one of the best games I've played (since 2015-2016) you have cute Roids that you take care
the events have always interesting stories behind and you can really see that the developers give their best
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